Shipping policy
SHIPPING WITHIN SOUTH AFRICA
We ship at a flat rate of R100 nationwide.
Our orders are delivered by The Courier Guy and are trackable in South Africa. Head here to track your parcel.
Your order should arrive in 2-5 working days. Pre-order lead times do not include shipping lead time.
During promotions/sales, please allow for minor delays. Every order is important to us - we hope you feel the love when unboxing :)
We send parcels from Monday to Friday during working hours (this excludes South African public holidays).
We cannot deliver to a PO Box and will require a physical address to fulfil the order.
INTERNATIONAL SHIPPING – For USA, Europe & the U.K.
If the delivery address is in the USA, Europe or the UK a flat shipping rate of R550 will be charged.
INTERNATIONAL SHIPPING – Rest of the World
If you would like to order from a country outside of the US, Europe and UK please email the details of your order and your delivery address to hello@goldbottom.co.za and we will provide a quotation.
INTERNATIONAL SHIPPING INFORMATION
For the USA, Europe and UK your order should arrive within 14 working days depending upon destination and customs.
Once your parcel has been sent you will receive a tracking number to the email provided when ordering.
The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside South Africa may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be fulfilled by the recipient; Gold Bottom Africa has no control over these charges, nor can it predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We send parcels from Monday to Friday during working hours (this excludes South African public holidays).
We cannot deliver to a PO Box and will require a physical address to fulfil the order.